Westjet case culture

Globalization Culture is imperative in any business. It separates the good companies from the great ones. As WestJet continues its goal of becoming a low fare international airline, it will face numerous obstacles.

Westjet case culture

When WestJet was incorporated inthe founders were of the view that culture was the one element of an organization that could not be duplicated and that it was a way of differentiating WestJet from the competitors. WestJet encouraged a culture of participation and commitment and gave prime importance to empowered and happy employees, as it believed that these employees would provide customers with a good experience.

WestJet: Building a High-Engagement Culture [10 Steps] Case Study Analysis & Solution

At WestJet every employee was a shareholder in the company. The highly empowered employees were free to take any decision that would help them provide the best service to customers. However, WestJet's culture began to face a few threats. Venturing into the regional market through WestJet Encore and expanding internationally to various European destinations, made it difficult for WestJet to maintain the culture it was known for.

At the same time, some of the employees were fueling unionization in the company, which could have a major impact on its culture in times to come.

Issues The case is structured to achieve the following teaching objectives: Define organizational culture and understand how it is manifests in an organization.

Westjet case culture

Understand the evolution of corporate culture. Understand the challenges in maintaining culture as organizations grow in scale Realize the importance of organizational culture and its impact on organizational behavior.

Westjet case culture

Study how culture impacts performance. Understand how the work culture enabled the company to maintain an edge in a highly competitive industry. Study the employee involvement programs and link them with motivational theories.

Understand how strong cultures are created and maintained.Essay on Westjet: Building Culture Solutions. Words Feb 21st, 5 Pages. Show More. Solutions to Case Study Ans1: The competitive advantages that West Jet has are: Essay on Westjet Case Culture. Culture is imperative in any business.

It separates the good companies from the great ones. As WestJet continues its goal of becoming a low. Culture Clashes Case Study CJA/ March 14, Culture Clashes Case Study Culture clashes in businesses can differ in many ways, and it is not understood why some cultures make it through a merger, while others appear not to make it through a merger at all.

(1)Ken Mark.

The case discusses the corporate culture of the Canada-based airline, WestJet Airlines Ltd. (WestJet). When WestJet was incorporated in , the founders were of the view that culture was the one element of an organization that could not be duplicated and that it was a way of differentiating WestJet from the competitors. WestJet's culture is based on diversity, equity and inclusion. WestJetters take their jobs seriously, but not themselves and give back to the communities that support WestJet. (1)Ken Mark. Westjet: Building A High-Engagement Culture. Ivey Management Services, Page 2. (2)Ken Mark. Westjet: Building A High-Engagement Culture. Page (3)Ken Mark. Westjet: Building A High-Engagement Culture. Page (4)"About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals.

Westjet: Building A High-Engagement Culture. Ivey Management Services, Page 2. (2)Ken Mark. Westjet: Building A High-Engagement Culture.

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Page (3)Ken Mark. Westjet: Building A High-Engagement Culture. Page (4)"About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals.

WestJet Case Study Although WestJet is a company which has been recognized for its strong corporate culture, there have been recent threats that the organization must overcome in order to maintain, strengthen, and rebuild its business ethics/5(1).

THE PEOPLE CENTRIC CULTURE. Incentives, a good culture and work environment, and open communication helped the founders to position WestJet as a fun airline. Solutions to Case Study Ans1: The competitive advantages that West Jet has are: Unique Corporate Culture: The main competitive advantage that WestJet had was their unique culture.

Even the executives and pilots help the customer whenever necessary; encourage employees to share suggestions for .

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